Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?
There are no delivery charges for your download order at Bunker 8, the price you pay is the final price for the item.
Which payment methods are accepted in the Online Shop?
We accept Paypal and Credit Card payments. Credit card payments are processed through Paypal. You have the option with Paypal of processing the credit card payment through your Paypal account or just processing an account without having to sign up for a PayPal account.
How long will delivery take?
As soon as your order is processed through PayPal, your download product will be available immediately. 
How secure is shopping in the Online Shop? Is my data protected?
PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, their server checks that you're using an approved browser - one that uses SSL 3.0 or higher. Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.
Do I receive an invoice for my order?
You will receive both an invoice from Paypal and from Bunker 8 Digital Labs. Both are recognized as proof of payment and the issuance of a license.